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Refund Policy

A legal disclaimer

Refund Policy - the basics

Effective Date: August 9,2025
Last Updated: August 9, 2025

DAVIS1834 Transportation Consulting Services Inc. (“Company,” “we,” “our,” or “us”) is committed to providing high-quality transportation consulting services. This Refund Policy outlines the terms under which refunds may be issued for payments made through our website or directly to our company.

1. Service-Based Nature of Business

As a professional consulting services provider, most of our offerings are customized to meet the unique needs of each client. Because of this, all payments for completed consulting services are non-refundable once work has begun.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Advance Payments for Unrendered Services: If you have paid in advance for services that have not yet commenced, you may be eligible for a refund of the unused portion.

  • Duplicate Payments: If a payment was processed more than once for the same service, we will issue a refund for the duplicate charge.

  • Technical Errors: If a transaction error occurred due to our payment processing system.

3. Non-Refundable Items

The following are non-refundable:

  • Completed consulting services or reports.

  • Retainer fees once services have commenced.

  • Third-party costs incurred on your behalf (e.g., licensing fees, travel expenses, software subscriptions).

4. Requesting a Refund

To request a refund, please contact our billing department within 14 calendar days of the original payment date at:
Email: [Insert Billing Contact Email]
Phone: [Insert Billing Contact Number]
Mail: [Insert Mailing Address]

Please provide your name, invoice number, payment date, and reason for your request.

5. Processing Refunds

  • Approved refunds will be processed using the original payment method.

  • Depending on your bank or payment provider, funds may take 5–10 business days to appear in your account.

6. Dispute Resolution

If you believe you were charged in error or have concerns about your billing, we encourage you to contact us directly before initiating a dispute with your bank or payment provider so we can resolve the matter promptly.

7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting to our website.

Dispute Policy

Effective Date: August 9, 2025
Last Updated: August 9,2025

DAVIS1834 Transportation Consulting Services Inc. (“Company,” “we,” “our,” or “us”) is committed to delivering quality services and resolving disputes in a fair and timely manner. This Dispute & Chargeback Policy outlines the procedures for addressing billing disputes and protecting against unauthorized or fraudulent chargebacks.

1. Scope of This Policy

This policy applies to all payments made to the Company for services purchased through our website, invoices, or any other official payment method authorized by DAVIS1834 Transportation Consulting Services Inc.

2. Dispute Resolution Process

We encourage clients to contact us directly with any billing or service concerns before initiating a chargeback with their bank or payment provider.

  • Disputes must be submitted in writing to our billing department within 14 calendar days of the payment date.

  • Written disputes should include the client’s name, contact information, invoice or transaction number, and a clear description of the issue.

  • We will review all disputes in good faith and aim to resolve them within 10 business days.

3. Chargeback Policy

Initiating a chargeback without first attempting to resolve the matter directly with the Company is considered a breach of this policy.

  • Unauthorized or Fraudulent Chargebacks: We reserve the right to dispute and reverse any chargebacks deemed invalid, fraudulent, or without merit.

  • Documentation for Defense: The Company maintains detailed transaction, service delivery, and communication records to provide evidence to banks or payment processors in the event of a chargeback claim.

  • Recovery of Fees: If a chargeback is initiated and resolved in the Company’s favor, the client will be responsible for reimbursing the Company for any associated chargeback fees, legal costs, and collection expenses.

4. Refund Eligibility

Refunds are subject to our Refund Policy. Clients should review that policy prior to requesting a chargeback. If a refund is approved, it will be processed directly by the Company rather than through the client’s bank or payment provider.

5. Prevention of Chargebacks

To help prevent misunderstandings and disputes:

  • We provide clear written proposals and service agreements before work begins.

  • All deliverables are documented and acknowledged in writing.

  • We maintain detailed client communication records.

6. Governing Law

This policy is governed by the laws of the State of Wyoming, without regard to conflict of law principles.

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